BINDING ARBITRATION AGREEMENT

Effective Date: February 26, 2026

Last Updated: February 26, 2026

PLEASE READ THIS ARBITRATION AGREEMENT CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL.

This Binding Arbitration Agreement ("Arbitration Agreement") is entered into between you and Juridion LLC ("Juridion," "we," "us," or "our") and governs the resolution of any disputes arising out of or relating to the Terms of Use, Privacy Policy, the Service, or any other aspect of your relationship with Juridion.

1. AGREEMENT TO ARBITRATE

1.1 Covered Disputes

You and Juridion agree that any dispute, claim, or controversy arising out of or relating to (a) these Terms of Use or the Privacy Policy, (b) the Service, (c) your relationship with Juridion, or (d) the validity, enforceability, or scope of this Arbitration Agreement (collectively, "Disputes") shall be resolved exclusively through final and binding arbitration, rather than in court.

1.2 Exceptions

Notwithstanding the above, either party may bring an individual action in small claims court for disputes within that court's jurisdiction. Additionally, either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights.

2. INFORMAL DISPUTE RESOLUTION

Before initiating arbitration, you agree to first contact us at support@juridionai.com to attempt to resolve the dispute informally. We will attempt to resolve the dispute informally by contacting you via email within sixty (60) days. If the dispute is not resolved within sixty (60) days after submission, either party may proceed to arbitration.

3. ARBITRATION PROCEDURES

3.1 Administering Organization

The arbitration shall be administered by JAMS (Judicial Arbitration and Mediation Services) pursuant to its Comprehensive Arbitration Rules and Procedures (the "JAMS Rules"), as modified by this Arbitration Agreement. The JAMS Rules are available at www.jamsadr.com or by calling JAMS at 1-800-352-5267.

3.2 Selection of Arbitrator

The arbitration shall be conducted by a single, neutral arbitrator selected in accordance with the JAMS Rules. The arbitrator shall be a retired judge or an attorney with at least ten (10) years of experience in commercial litigation or technology law. Both parties shall have an equal opportunity to participate in the selection of the arbitrator.

3.3 Location and Venue

The arbitration shall take place in Los Angeles County, California, unless the parties mutually agree to a different location or to conduct the arbitration remotely via video conference.

3.4 Governing Law

The arbitrator shall apply California substantive law in deciding the dispute, except that the Federal Arbitration Act (FAA) shall govern the interpretation and enforcement of this Arbitration Agreement.

4. ARBITRATION COSTS AND FEES

4.1 Filing Fees

Juridion shall pay all JAMS filing fees, administration fees, and arbitrator fees and expenses, except that you shall be responsible for the first $250 of such fees (equivalent to a court filing fee). If you can demonstrate that the costs of arbitration would be prohibitive compared to the costs of litigation, Juridion will pay as much of the fees as the arbitrator deems necessary to prevent the arbitration from being cost-prohibitive.

4.2 Attorneys' Fees

Each party shall bear its own attorneys' fees and costs, unless the arbitrator determines that a party's claim or defense was frivolous or brought in bad faith, in which case the arbitrator may award reasonable attorneys' fees to the prevailing party.

5. DISCOVERY

Each party shall be entitled to adequate discovery to pursue their claims and defenses. The parties shall be permitted to conduct discovery as follows:

Each party may serve up to ten (10) interrogatories
Each party may serve up to ten (10) requests for production of documents
Each party may take up to three (3) depositions, not exceeding seven (7) hours each
The arbitrator may permit additional discovery upon a showing of good cause

The arbitrator shall have authority to resolve any discovery disputes and to order additional discovery if necessary to ensure a fair and adequate opportunity to present claims and defenses.

6. ARBITRATION AWARD

6.1 Written Decision

The arbitrator shall issue a written decision that includes the essential findings of fact and conclusions of law upon which the decision is based. The decision shall be sufficiently detailed to allow for meaningful judicial review if requested.

6.2 Available Remedies

The arbitrator shall have the authority to award any remedy or relief that would be available in a court of law, including compensatory damages, injunctive relief, declaratory relief, and attorneys' fees where authorized by law.

6.3 Finality

The arbitrator's decision shall be final and binding on both parties, subject only to judicial review as permitted under the Federal Arbitration Act.

7. CLASS ACTION WAIVER

YOU AND JURIDION AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.

The arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative, class, or consolidated proceeding. If this class action waiver is found to be unenforceable, then the entirety of this Arbitration Agreement shall be null and void, and all disputes shall be resolved in court.

8. JURY TRIAL WAIVER

BY AGREEING TO ARBITRATION, YOU AND JURIDION WAIVE THE RIGHT TO A TRIAL BY JURY. YOU UNDERSTAND THAT YOU ARE WAIVING RIGHTS THAT YOU MIGHT OTHERWISE HAVE IF YOU WENT TO COURT, SUCH AS THE RIGHT TO A JURY TRIAL.

9. OPT-OUT RIGHT

You have the right to opt out of this Arbitration Agreement by sending written notice of your decision to opt out to: support@juridionai.com with the subject line "Arbitration Opt-Out" within thirty (30) days of first accepting these Terms. Your notice must include your name, email address associated with your account, and a clear statement that you wish to opt out of this Arbitration Agreement.

If you opt out of this Arbitration Agreement, all other provisions of the Terms of Use will continue to apply to you, and disputes will be resolved in accordance with Section 10 (Litigation).

10. LITIGATION (IF OPT-OUT EXERCISED)

If you have validly opted out of arbitration, or if the Arbitration Agreement is found unenforceable, you and Juridion agree that any judicial proceeding shall be brought exclusively in the state or federal courts located in Los Angeles County, California. Both parties consent to the personal jurisdiction of such courts and waive any objection to venue in such courts.

11. CONFIDENTIALITY

The parties agree to keep confidential the existence and details of any arbitration proceeding, including the arbitration award, except as may be necessary to prepare for or conduct the arbitration, to enforce the arbitration award, or as otherwise required by law.

12. SEVERABILITY

If any portion of this Arbitration Agreement is found to be unenforceable, the remaining portions shall remain in full force and effect, except that if the class action waiver in Section 7 is found unenforceable, the entire Arbitration Agreement shall be null and void.

13. SURVIVAL

This Arbitration Agreement shall survive the termination of your account and your use of the Service.

14. ACKNOWLEDGMENT

BY ACCEPTING THESE TERMS, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS ARBITRATION AGREEMENT, UNDERSTAND IT, AND AGREE TO BE BOUND BY ITS TERMS. YOU UNDERSTAND THAT YOU ARE GIVING UP THE RIGHT TO GO TO COURT TO ASSERT OR DEFEND YOUR RIGHTS UNDER THIS CONTRACT (EXCEPT FOR MATTERS THAT MAY BE TAKEN TO SMALL CLAIMS COURT). YOUR RIGHTS WILL BE DETERMINED BY A NEUTRAL ARBITRATOR AND NOT A JUDGE OR JURY.